"It is difficult to say. For as much as these humans seem to be on a scientific mission of exploration, they do not collect much in the way of scientific data on the entities they encounter."

Which is about as much information as she can give him at the moment.

"Perhaps you will be able to access more information than I can. I do not understand their symbols."

She means she can't read. To be fair she can't read at all, not just information in this universe.